Contact Us

Every page on this site breaks down how non GamStop casinos handle sign-up, deposit limits, verification checks, payment methods, game libraries and bonus terms. If something you read here raises a question, or doesn't match what you found when you visited a casino yourself, we would genuinely like to hear about it. Messages from readers are one of the most useful ways we keep our explanations accurate.

What our team can help with

• Corrections: a wagering requirement that has changed, a payment method a brand no longer supports, or a verification step described differently from how it works now. Pointing us to the relevant section of a casino's terms makes it quicker to check.
• Feedback: a comparison that felt unclear, a trade-off you think we have overlooked, or a topic you would like covered in more depth.
• General site questions: how our pages are put together, where a particular detail comes from, or how to find something on the site.

What we can't do

We are an independent information site, not a casino operator. We have no access to anyone's casino account and cannot look into a delayed withdrawal, a blocked deposit, a frozen balance, a bonus dispute or a document request. For any of those, please contact the casino's own support team directly, usually through live chat or the email address listed in its terms and conditions. They are the only people who can see and act on your account.

How to reach us

Email is the best route: [email protected]. A clear subject line, such as "Correction" or "Site question", helps us direct your message to the right person. We read everything that comes in and aim to reply within a few working days. Messages that flag a factual error are prioritised, and a correction can sometimes go live before we have had the chance to write back.

Anything you send is handled as described in our privacy policy, and we only use your details to respond to your message.

This site is intended for readers aged 18 and over. If gambling is starting to feel like a problem, free and confidential support is available from GamCare and BeGambleAware.